• Wed. Apr 17th, 2024

From ‘Just Walk Out’ to ‘Smart Carts’: Amazon’s Change in Shopping Experience at Larger Stores

BySamantha Jones

Apr 2, 2024
Amazon is discontinuing cashier-less ‘Just Walk Out’ technology at Fresh stores

In a recent announcement, Amazon has decided to discontinue its cashier-less “Just Walk Out” technology at its larger Amazon Fresh grocery stores. Originally introduced in 2016, the system allowed customers to enter the store, pick up items, and leave without having to go through a traditional checkout process. However, a report in May 2023 revealed that the system actually required 1,000 employees in India to monitor the cameras and ensure that transactions were accurately recorded. Approximately 70% of “Just Walk Out” purchases depended on the overseas workers.

In place of this technology, Amazon will now implement “smart carts” that enable customers to scan items as they shop to skip checkout lines. Additionally, there will be more self-checkout stations available for non-Amazon members at the larger Amazon Fresh stores. This change will only be implemented in the larger Amazon Fresh stores, of which there are around 40 in the U.S., including Oceanside, N.Y., Paramus, N.J., Broomall, Pa., and Warrington, Pa. The company plans to continue using the “Just Walk Out” technology in its smaller Amazon Go stores and select Amazon Fresh locations in the U.K.

By Samantha Jones

As a dedicated content writer at newszxcv.com, I bring a passion for storytelling and a keen eye for detail to every piece I create. With a background in journalism and a love for crafting engaging narratives, I strive to deliver informative and captivating content that resonates with our readers. Whether I'm covering breaking news or delving into in-depth features, my goal is to inform, entertain, and inspire through the power of words. Join me on this journey as we explore the ever-evolving world of news together.

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