• Mon. Jun 5th, 2023

Government Internal Audit Agency’s technologies gets to the point – Case study


May 26, 2023


The sharing of expertise and finest practice across government has the possible to substantially boost the management of public sources. A barrier to attaining this is collating, summarising and extracting this information and facts.Government Internal Audit Agency’s (GIAA) audit function covers 15 departments and more than 120 arm’s length bodies (ALBs), with thousands of government documents that exist involving them it would take a huge group a large quantity of time to study them, comprehend and categorise them.

The expertise asset resolution

GIAA has created a tool named the Insights Engine which utilizes a branch of artificial intelligence, named all-natural language processing, to enable a particular person to study hundreds of documents at speed by summarising, collating, and analysing content material. They have been applying the technologies to analyse Annual Opinion reports, which enabled 1 particular person to assessment 102 reports in the very same time it previously took a modest group to manually analyse 13 reports. GIAA received funds from The Government Workplace for Technologies Transfer (GOTT) to create the Insights Engine even additional, so that it can analyse a wider variety of government documents and determine cross-government trends. With the developments, the Insights Engine is in a position to:

  • Recognize important themes from network evaluation of the documents
  • Extract the most relevant paragraphs of text for a provided subject
  • Make interactive reports which summarise the findings

Who will this assistance?

  • Government colleagues: becoming in a position to speedily study and approach hundreds of documents suggests insights buried in the reports and information can be extracted speedily and trends can be spotted. Understanding the trends will allow possibilities for cross-government collaboration and mastering to be identified.
  • The taxpayer: as a outcome of sharing finest practice across government there is possible for enhanced public solutions.

Funding awarded

GIAA have been awarded £24,793 from GOTT to create the Insights Engine with extended capabilities for exploitation beyond GIAA.


The GIAA Insights Engine has now been adopted by other government departments so they also can reap the advantages from this expertise asset. For instance HM Treasury and His Majesty’s Inspectorate of Constabulary Fire and Rescue Solutions are exploring how they can use the tool to boost their insight and decrease their workloads.

Quote from GIAA

Dr Iain McGregor, Director of Innovation and Improvement at GIAA mentioned:

Receiving the grant from GOTT has enabled us to create the text network evaluation which permits for extra refined use of the Insights Engine. We have considering the fact that continued to create it ourselves, to incorporate extra attributes for customers, but GOTT’s funding has helped us in the journey to expand it across government. In addition, our devoted point of speak to at GOTT has provided us useful ideas and helped refine our method.

Subsequent measures

GIAA are continuing to create and market the use of the Insights Engine across government, to allow superior use of expertise and higher efficiency in the use of public dollars.

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