FALLS CHURCH, Virginia – The Defense Health Agency (DHA) has announced that TRICARE beneficiaries in Maine are able to receive emergency prescription refills until Sept. 25, 2023, due to the impact of Hurricane Lee. All counties in Maine are affected by this announcement.
To receive an emergency refill of prescription medications, TRICARE beneficiaries should bring their prescription bottle to any TRICARE retail network pharmacy. If the prescription bottle is not available or the label is damaged or missing, beneficiaries should contact Express Scripts, Inc., or their retail network pharmacy for assistance.
To find a network pharmacy, beneficiaries can call Express Scripts at 1-877-363-1303. They can also use the network pharmacy locator at https://militaryrx.express-scripts.com/find-pharmacy.
If possible, it is advised to visit the pharmacy where the prescription was originally filled. Prescriptions filled by a retail chain may be filled at another store within that same chain. If the clinician who prescribed the medication is available, beneficiaries can ask them to call in a new prescription to any network pharmacy.
It is important to note that TRICARE beneficiaries, excluding active duty service members, are able to receive urgent care from any TRICARE-authorized urgent care center or provider without a referral. This enables beneficiaries to seek nonemergency care for illnesses or injuries if their primary care provider is unavailable due to emergencies. In case of a genuine emergency, any TRICARE beneficiary should always call 911 or go to the nearest emergency room.
Beneficiaries are encouraged to visit https://militaryrx.express-scripts.com/notices/weather/state-emergency-alert-hurricane-lee-maine for any updates regarding the situation caused by Hurricane Lee in Maine.