Unlocking Growth Opportunities through Technology: LoadSmart’s Vice President Discusses Leveraging TMS and AI for Small Carrier Success

During the FreightWaves 3PL Summit, Casey Monahan, the vice president of digital sales at LoadSmart, participated in a fireside chat with FreightWaves’ Grace Sharkey to discuss leveraging technology for fleet growth. Monahan talked about what his company’s TMS systems can offer and what smaller fleets need in today’s advancing technological landscape.

LoadSmart values small carriers and sees them as partners. Monahan emphasized how AI is utilized to read trucks as they enter yards and gates. He mentioned that keeping carriers happy as a brokerage and technology partner is a priority for LoadSmart, and they actively seek feedback from carrier partners through a community platform where suggestions can be shared and upvoted.

Monahan highlighted the challenges faced by carriers when it comes to load matching. While creating filters on a load board is straightforward, identifying the perfect freight match is a complex task. He emphasized LoadSmart’s focus on assisting carriers in scaling their operations, from increasing their fleet size from five trucks to 25, and then to 100 trucks.

Monahan also discussed LoadSmart’s AI products such as Copilot which simplifies data interaction by allowing users to ask system questions about performance metrics like the best-performing driver or top lane. These AI tools aim to make it easier for carriers to access and use data effectively for growth and optimization. The implementation of such technology aligns with LoadSmart’s commitment to supporting small fleets and providing them with the tools and opportunities needed for success.

In conclusion, Monahan believes that small carriers are crucial in today’s rapidly evolving technological landscape, and he believes that LoadSmart has the necessary tools to help them scale their operations while maintaining operational efficiency.