ELRC Region 5’s downtown office and satellites have specific operating hours for families and professionals seeking services and support. The main office on Wood Street is open Monday through Friday from 8:00 a.m. to 5:00 p.m. To find the hours of the satellite locations, visitors can refer to the Satellite Locations page.
Appointments are strongly encouraged at this time to ensure safety and convenience. Virtual and phone appointments are also available for those who prefer remote services. Additionally, virtual after-hours personal interviews and provider orientations can be scheduled as needed.
To accommodate busy schedules, ELRC Region 5 is now offering Tuesday evening phone hours from 5 to 7 p.m. This extended availability aims to support families and providers who may require assistance outside of regular business hours. By providing these options, ELRC Region 5 strives to make their services accessible and convenient for all.