In 2024, Doha’s Hamad International Airport was named the world’s best airport, ending Singapore Changi’s 12-year winning streak. Seoul Incheon secured the third spot and was also recognized as the most family-friendly airport of the year. Tokyo’s Haneda and Narita airports claimed the fourth and fifth positions, respectively.
The Skytrax World Airport Awards are based on customer satisfaction surveys and have been dominated by Hamad International and Singapore Changi in recent years. However, Hamad International won the title in 2024, making it the third time in its 10 years of operations.
American airports did not make it near the top of the rankings, with Seattle-Tacoma being the highest-ranked at 24th but slipping six places. European airports continued to perform well, with Paris Charles de Gaulle, Munich, Zurich, and Istanbul maintaining positions in the top 10.
In other notable movements, New York’s JFK fell to 93rd place while LaGuardia improved to 33rd. Melbourne remained the top-ranked Australian airport at 19th place while London Heathrow moved up one spot to 21st and Gatwick climbed seven places to 48th. Japan’s Okinawa was the biggest climber moving from 199th to 91st position.
Badr Al Meer, Qatar Airways Group Chief Executive Officer expressed pride in Hamad International Airport’s achievement of being named the best airport in the world for three times in its ten years of operation . The rankings are based on customer satisfaction surveys conducted by Skytrax World Airport Awards program that tracks customers’ feedback on their experiences at various airports worldwide.