The company has announced that it will be increasing the prices of its exchange electricity contracts due to rising balance electricity costs and operational expenses. From June 1, customers will see a 0.97 euro increase in the basic fee for exchange electricity contracts, bringing it to 3.93 euros per month. Additionally, the margin will be raised by 0.1 c/kWh, increasing it from 0.38 c/kWh to 0.48 c/kWh. These prices include value added tax.
Helen has stated that the reason for the margin increase is primarily the rise in balance electricity costs, while the increase in the basic fee is attributed to higher operational expenses such as inflation and salary costs. The company has calculated that these changes will lead to an increase of approximately 1.14 euros per month for residents in typical apartment buildings and around 2.47 euros per month for residents in single-family homes with electric heating.
It’s worth noting that these price adjustments do not factor in any changes in electricity exchange prices, which means customers may also see an increase in their electricity bills as a result of these changes.
The company has emphasized that they take responsibility for providing affordable energy to their customers and have been working hard to find solutions that minimize any impact on consumers’ budgets as much as possible.
“We understand how important it is for our customers to have access to affordable energy,” said Helen’s spokesperson, “We are committed to finding ways to keep our prices competitive while still being able to meet our operational needs.”