Bay Oral Surgery & Implant Center in Green Bay, Wisconsin, has announced a data breach that occurred on January 18 of this year. An unauthorized person gained access to an employee’s email account and viewed protected health information. The specific information accessed is unknown.
To address the breach, Bay Oral has taken several steps to enhance security measures. They have changed IT companies, increased protections against hackers and unauthorized access, and implemented new policies and procedures to ensure patient health information is not stored in emails.
On February 27, the center sent out over 10,000 notification letters to patients informing them of the privacy incident confirmed on that date. Patients are being advised to remain vigilant and monitor for any signs of fraud or identity theft. Any suspected fraudulent activity should be reported to financial institutions while incidents of identity theft should be reported to law enforcement, the Wisconsin Attorney General, and the Federal Trade Commission.
For questions regarding the incident, Bay Oral has established a toll-free number for patients to call: 1-800-360-0471. The helpline is available from 8 a.m. to 4:30 p.m., Monday through Thursday, and 8 a.m